White Hat

U.S. SHIPPING

We offer the following domestic shipping rates in the U.S. below:

• Standard – $7

• Free shipping in the U.S. for all orders over $200

Exclusions apply for Alaska, Hawaii, Puerto Rico, Virgin Islands, APO, FPO and P.O. Boxes in the U.S. below:

• Standard – $15

INTERNATIONAL SHIPPING

mattsmilev.com ships to the following countries

• Australia, Brazil, Canada, China, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Guatemala, Hong Kong, Hungary, Indonesia, Japan, Jamaica, Mexico, Panama, Singapore, South Africa, South Korea, Taiwan, Thailand, and United Kingdom, Uruguay

• DHL Express - $20

Exclusions apply for the select shipping countries:

• Argentina, Colombia, Philippines, and Vietnam

• DHL Express – $25

If you receive an email from DHL or your local customs agency requesting for additional payment, please contact info@SmileySodapop.com 

INTERNATIONAL DUTIES & TAXES

International orders will be subject to:

• Terms & Conditions and Privacy Policy via Global-E. This will be presented to you at checkout.

• Global-E will act as the seller of record for these orders.

Payment of duties at checkout through Global-E covers the following:

• The stated fees at the time of checkout which includes non-refundable customs duties and taxes.

• The payment of stated fees at the time of checkout which includes customs duties and taxes.

For more information, please contact  info@SmileySodapop.com 

RETURN POLICY

• You have up to 7 days upon receiving shipment to return items purchased on mattsmiley.com.

• Orders must be returned by mail only.

• Returned item(s) must be in new and unused condition with the original tags still attached.

• Once your order is received and inspected, a refund to your original payment method will be processed.

• Shipping charges are non-refundable.

• Once your return is delivered allow 3-5 business days for inspection.

• After inspection allow 24-48 hours for your refund to be processed.

• We do not accept returns or exchanges for Smiley products not purchased from mattsmilev.com.